Privacy Policy

Privacy Policy


At Merlin Cinemas we take your privacy very seriously, we take great care in keeping any information we may collect secure and preventing any unauthorised access or unlawful use of it. 

By accessing, using or registering on Merlin Cinemas websites or Merlin Cinemas' Social Media channels or applying for, using or registering for Merlin Cinemas' Movie Magic Discount Card you accept this Privacy Policy and the Terms and Conditions.

Merlin Cinemas may collect some information about you, as detailed below. We will keep your personal information only for as long as is necessary. We may, from time to time, expand or reduce our business and this may involve the sale of certain divisions or the transfer of control of certain divisions. Data provided by users will, where relevant, be transferred and the new owner or new controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was supplied by you.

Merlin Cinemas reserves the right to review and amend these terms at its discretion. 




  • What information we collect about you
  • How we will use the information about you
  • Marketing
  • Access to your information and correction
  • Cookies & website adverts
  • Changes to our Privacy Policy
  • How to contact us


What information we collect about you


We collect information about you when you purchase your discount card, either online our directly with our box offices, as well as all subsequent transactions made using your discount. Some website usage information is also collected using cookies.

There are items of personal information that are necessary for us to collect to administer and run your account, and to deal with any enquiries you may have about it. You can review this information here

The information required to meet the requirements of the terms of the card are

  • First Name
  • Last Name
  • Date of Birth
  • Post Code
  • Local Merlin Cinema


How we will use the information about you


We collect information about you to process your order, manage your bookings and or membership and, if you agree, to email you about other products and services we think may be of interest to you.

If you join or renew the Movie Magic membership we will collect the information we need to open, administer and run your account and to deal with any enquiries you may have about it.

We may use your information collected from the website to personalise your repeat visits to our website. Merlin Cinemas Ltd will not share your information with third parties other than those engaged with Merlin Cinemas as processors of our data with whom we have signed agreements.




We would like to send you information about our film line-up, our products and services of ours which may be of interest to you. For this we will need your email address, you can sign up online by creating a Movie Magic Account here

If you have consented to receive marketing emails, you may opt-out at a later date. You have the right to stop us from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, please click here.


Access to your information and correction


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address listed below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

For Movie Magic Discount Cardholder you can access your transaction and personal data here.




Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information may be used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


Website adverts


Our website carries advertising that is provided by Google. For more information about Google’s adherence to GDPR please check here.


Other websites


Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


Changes to our privacy policy


We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 13th April 2018.


How to contact us


Please contact us if you have any questions about our privacy policy or information we hold about you, click here. Or write to Savoy Suite, Causewayhead, Penzance, Cornwall, TR18 2SN

The Site, together with all its content is owned or controlled by Merlin Cinemas Limited, a company registered in England and Wales with company number 3664605 and having its registered office at Savoy Suite, Causewayhead, Penzance, Cornwall TR18 2SN